The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request

The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request

The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request

The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request

The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request

The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request

The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request

The international shoe size chart below can be used as a guide when purchasing your new pair of shoes. There can be slight differences and variations in sizing between the styles we carry.

Sol Sana shoes are hand crafted using genuine leather and suede. Like all natural materials, these both react to the atmosphere. Please take a moment and read through these recommendations set out by Sol Sana.

Leather
High quality leather is still prone to occasional scratching if not handled with proper care. We recommend occasionally treating our leather with a leather conditioner, which will help keep it hydrated.  To prevent the leather from developing marks, we recommend avoiding exposure to abrasive surfaces and always taking care to store the item properly when not in use. For lighter colours we also recommend avoiding exposure to dark denim or other dark fabrics with loose dye, as the leather could be subject to colour transfer or stains.

Suede 
Suede is a sensitive form of material so it is important to be careful. Suede should be brushed gently with a suede rubber, smoothing down all the fibers in the same direction. We advise to apply a protective waterproofing spray which is specifically for suede or nubuck. 

Suede Leather
Our Suede Leather is a soft, delicate leather with a velvet like finish. Darker and vibrantly coloured suedes may stain lighter coloured clothing and other materials if placed in close contact.  To prolong the life of your suede leather product we recommend pre-treating the leather with a suede protectant and avoiding exposure to water or other liquids.  We also recommend occasionally treating the leather with a suede brush, which can help smooth any marks or indentations on the surface.

Waterproofing
Not all Sol Sana shoes come fully waterproofed. Specialist waterproofing sprays are available for a variety of different leather and suede types. If unsure take the shoes with you when purchasing a shoe care product and ask for advice as to which product is most suitable.

If a pair of Sol Sana shoes become wet from outdoor wear, dry with a soft, clean cloth and let them dry in natural/warm environment. Should the shoes be extremely wet that they are damp on the inside, we advise to pack the inside of the shoes with newspaper to help absorb water. We recommend not to dry shoes in front of a heater or in direct sunlight as this may damage the shoes.

Cleaning and Storing 
Cleaning your shoes regularly help give your shoes a longer life. There is a wide range of general and specific shoe care products that can be purchased.

Always store your product in the dust bag provided and out of sunlight when not in use. It is normal that overtime some softer leathers may become dry and lose some of their natural finish due to wear. To surpass this we advise to regularly apply a thin layer of nourishing cream and buff lightly with a cloth.

• Free shipping on all Australia and New Zealand orders

• Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.

• Standard shipping: Delivery in approximately 5-7 business days from the moment you receive your dispatch notification.

• International Customers: We only ship express which may take between 4-14 business days from dispatch depending on your zone and whether you’re in a city region. The below are average time frames only and regional areas may be subject to delays. 

  • New Zealand approximately 4 business days from dispatch to city areas.

  • United States of America and Canada approximately 7 business days from dispatch to metro areas.

• Full priced items - eligible for a refund, exchange or online store credit
  
  Sale or promotion items - items that are on sale or purchased during a promotion are eligible for an exchange or online store credit only (unless the item is faulty and meets the criteria for a refund).
  
  Shoes discounted by 50% or more are considered final sale items  and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
  
  15% off welcome code - full priced items purchased with a welcome discount code are still eligible for a refund or online store credit. Discounted or sale items purchased with a welcome code are eligible for an online store credit.

• Customers have 14 days from the date of delivery to submit a return request