Shipping, Returns and Exchanges


  • Free shipping on all orders
    • Australia: Standard 2-4 business days, Express 1-3 business days
    • New Zealand: Standard only 4-10 business days
  • Full priced items are eligible for a full refund, exchange or online store credit
  • Shoes discounted by less than 50% are eligible for a full refund, exchange or online store credit
  • Shoes discounted by 50% or more are considered final sale items; including flash sale promotions are eligible for an online store credit only, unless the item is faulty and meets our criteria for a refund
  • Australian customers have 14 days from the date of delivery to return
  • New Zealand customers have 14 days from the date of delivery to return